Guest management services

When your guests arrive, it is important for their peace of mind to be met by an efficient and friendly person to assure them that all their needs will be taken care of during their stay.

Property Management Javea provides a complete guest management service.

Your guests are met at your property on arrival and informed of:
• House rules – supplied by Owner
• Operation of kitchen appliances
• Operation of air-conditioners and not to leave them on when not necessary
• Operation of Wi-Fi and code
• Operation of TV
• Waste disposal and recycling policy
• Check out procedure and time
• Location of supermarkets, cafes and restaurants
• Places of interest and brief history of the area

Property Management Javea provides the following Registration service

Should the property be licenced by the Tourist Board, the requirement is to register the guests within 24hrs of arrival in person. This is completed at the Meet and Greet.

• Guests identity documents are scanned
  • Guest signatures collected
  • Information submitted to SES Hospidajes.
  • Guest register maintained and made available for inspection

 Property Management Javea will contact the following in the case of Emergency:
• Doctor,  Ambulance  Police (Guardia Civil and Local), Consulate, Interpreter

After guest departure:
• Inspect property for any damage.
• Report any incident or breakage to owner and advise on return of deposit
• Descale kettle
• Clean air-conditioner filters• Check and replace remote control batteries when needed
• Check and replace light bulbs when needed